About Us

On The Way Outdoor is committed to doing what is right and supporting our valued customers.  With over 20 years of experience in operations, systems, and the outdoor equipment, power tool, and construction products industries, we will get you what you need quickly.  It's our goal to ship your order within one business day once your order is confirmed; the majority of our shipments will go out the same business day ordered if order is confirmed before noon central US time. 

If you need assistance confirming what you need, use our “Contact Us” template, and we will get back to you within minutes to a few hours of your inquiry.  All LTL orders will receive a call to schedule the delivery, the customer is responsible to answer the call and schedule the drop-off with the carrier once contacted.  If you order the wrong item or if we make a mistake, we will take care of you!  Returns of new, sellable condition items within 30 days of your order placed will be taken care of with a full refund.  Just contact us and request a Return Authorization.  If you bought an item by mistake, we ask that you take care of the return freight cost, we will refund the full purchase price along with the original delivery cost.

We appreciate your business, and, “It’s On The Way!”